Privacy Policy of Nexio Insight

Effective Date:  [14 FEB 2025] Last Updated: [14 FEB 2025]

Introduction

Welcome to the Privacy Policy of Nexio Insight. At Nexio Insight, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our platform for scheduling and posting captions, images, and videos to social media for promotional purposes.By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.

1. Information We Collect

1.1 Personal Information

When you register for our services, we may collect personal information that can identify you, including but not limited to:- **Name:** Your full name.- **Email Address:** For account verification and communication purposes.- **Phone Number:** For account recovery and customer support.- **Payment Information:** If you subscribe to our paid services, we collect billing information, including credit card numbers and billing addresses.

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:- **Usage Data:** Information about how you use our website and services, such as the pages you visit and the time spent on those pages.- **Device Information:** Information about your device, including IP address, browser type, operating system, and device identifiers.- **Cookies and Tracking Technologies:** We may use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

2.1 To Provide Our Services

We utilize the information collected to:- Create and manage your account.- Schedule and post your content to social media platforms.- Provide customer support and respond to inquiries.

2.2 To Improve Our Services

We may use your information to:- Analyze usage patterns and improve our platform.- Develop new features and functionalities.- Conduct research and analysis to enhance user experience.

2.3 Marketing Purposes

With your consent, we may use your information to:- Send you promotional materials, newsletters, and other marketing communications.- Inform you about new features, updates, and special offers.

2.4 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal requests, including:- Responding to subpoenas or court orders.- Preventing fraud and ensuring the security of our services.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in delivering our services, including:- Payment processors for transaction processing.- Email service providers for communication purposes.- Analytics providers to help us understand user behavior.

3.2 Affiliates and Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will ensure that your information remains protected in accordance with this Privacy Policy.

3.3 Legal Obligations

We may disclose your information if required by law or in response to valid requests by public authorities, including law enforcement.

4. Data Security

4.1 Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:- Encryption of sensitive data during transmission.- Regular security audits and assessments.- Access controls to limit data access to authorized personnel only.

4.2 Data Breach Protocol

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law. We will also take necessary steps to mitigate the impact of the breach.

5. Your Rights and Choices

5.1 Access and Update Your Information

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting our customer support.

5.2 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email. Please note that even if you opt out, we may still send you non-promotional emails related to your account.

5.3 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

6. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Nexio Insight - Nexio Pte Ltd info@nexioinsight.com

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.---By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing Nexio Insight.

*Note: This Privacy Policy is a template and should be customized to fit your specific business practices and legal requirements. It is advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.*